FAQ

About Catch the Ace

What is Catch the Ace?

Catch the Ace is a progressive raffle lottery where participants buy tickets for a chance to win a weekly cash prize and the opportunity to find the Ace of Spades, which awards the progressive jackpot. By participating, you're supporting Autism Moves programming that gives youth with autism spectrum disorder access to structured sports and physical activity.

How is the prize amount determined for the weekly prize and the cumulative jackpot prize?

Each week, 20% of ticket sales go towards the weekly prize amount, and 30% are added to the progressive jackpot. The remaining 50% of sales supports Autism Moves programming.

How can I win the weekly prize?

Purchase Catch the Ace tickets each week, and, if your raffle ticket is drawn, you win 20% of that week's ticket sales as the weekly prize.

How do I win the jackpot prize?

To win the jackpot, you need to Catch the Ace. That means your ticket must be drawn to win the weekly prize, and the envelope you selected during your ticket purchase must be the one that contains the Ace of Spades.

Do I need to buy new tickets every week?

Yes, to participate in each weekly draw, you need to purchase tickets for that specific week's draw.

How long will Catch the Ace in Support of Autism Moves run?

The lottery continues weekly until the Ace of Spades is caught, at which point the jackpot is awarded. The raffle is licensed to run until no later than November 11th, 2026.

Why Support Autism Moves?

What is Autism Moves?

Autism Moves gives youth with autism spectrum disorder (ASD) structured sports programming where each athlete gets one-on-one support from trained staff and volunteers. The program builds fundamental movement and physical literacy skills that help kids thrive far beyond the gym.

Why is this program important?

Youth with autism are already 74% less likely to join sports programming than their peers, and only 14% of youth with ASD meet recommended physical activity levels. Last spring, when Ausome Ottawa closed, families across the city lost access to the only accessible sports programming available. Autism Moves filled that critical gap.

What impact has Autism Moves had?

So far in the program:

79% of families saw their child become more physically active and involved in sport
76% reported improvements in physical skills like agility, balance, and coordination
Kids have developed skills in peer connection and self-confidence in a welcoming environment

How does my ticket purchase help?

50% of all ticket sales from this raffle go directly to support Autism Moves, ensuring kids with autism have continued access to sports programming. Your participation helps provide sustainable funding so this vital program can continue changing lives for years to come.

Purchasing Tickets

How can I purchase tickets?

Tickets can only be purchased online at www.autismmovescatchtheace.com.

How much do tickets cost?

Tickets are:

1 raffle number for $5
5 raffle numbers for $10
20 raffle numbers for $20

When can I purchase tickets?

Ticket sales open at 6:15pm on Wednesdays (right after the weekly winner is announced) and close at 6:00pm the following Wednesday, just before that week's draw.

Is the online payment secure?

Yes, absolutely! All online payments are processed through secure and encrypted channels to protect your personal and financial information.

What do the numbers on my ticket mean?

The numbers on your ticket are unique identifiers for each entry, ensuring each ticket is distinct and traceable. You can think of each of the numbers as single raffle ticket that is entered into the draw when the winning number is chosen each week.

Can I buy tickets if I don't live in the Ottawa area?

Yes! As long as you are physically located in Ontario at the time of purchase, you can buy tickets.

Can I buy tickets when I am outside of Ontario?

No, per AGCO regulations, you must be physically located within Ontario at the time of ticket purchase.

The website is saying that I cannot buy tickets, but I am in Ontario. Why is that and how can I fix it?

You must ensure your device's location services are enabled to be able to purchase tickets online. Your device's location services must be turned on to verify your location prior to entry to the online raffle sales platform.

How to enable location sharing for Android or iOS devices:

Chrome Browser:

To the left of the web address at the top of the screen, tap the Lock icon
Tap Site Settings on the bottom right
Under the permission section tap Location Access
Select Allow for Chrome to be able to access your location

iOS Browser:

To the left of the web address at the top of the screen, tap the AA icon
Tap Website Settings on the bottom
Tap Location
Select Allow to be able to access your location

If location services are not enabled for the Safari Browser:

Access Settings
Select Privacy > Location Services > Safari > Allow while using the App
Return to the Safari Browser
Select the Book icon > Select the Clock Icon > Select Clear
Re-attempt purchase

How the Envelopes Work

How do the numbered envelopes work?

Each envelope contains a hidden playing card from a standard 52-card deck. When purchasing a ticket, you select an envelope number; if your ticket is drawn, that envelope is opened to reveal the card inside.

Why can I only choose 1 envelope if I am buying multiple tickets?

When you purchase multiple tickets in a single transaction, you are required to select one envelope number for that order. This means all tickets in that transaction are associated with the same envelope choice. This approach streamlines the purchasing process.

Can more than one person choose the same envelope number?

Yes, multiple participants can select the same envelope number. However, only the holder of the winning ticket drawn each week has the opportunity to reveal the card inside their chosen envelope and potentially win the progressive jackpot.

Why can't I choose certain envelope numbers?

Envelope numbers correspond to the remaining unopened envelopes; once an envelope is opened, its number is no longer available for selection in future weeks.

The Draw

How is the winning ticket drawn?

Each week, one ticket is randomly drawn using a Random Number Generation (RNG) system from all raffle numbers sold for that week's draw to determine the winner.

When is the draw held?

The Weekly Raffle winning number is announced every Wednesday at 6:15pm.

How will I know if I win?

Draw results are posted to:

Each week's winner will also be contacted directly on the day following their win.

What are the chances of winning?

Your chances of winning depend on the number of tickets sold each week; purchasing more tickets increases your odds.

What if I lose my ticket?

All ticket numbers will be emailed after your purchase. We also have digital records of all tickets purchased. From the winning ticket number, we will know who the winner is at the draw, as well as their contact information. If you cannot locate the email with your ticket numbers, feel free to reach out to 50-50@oseg.ca for them to be re-sent.

How do you guarantee that it is a fair lottery?

The Catch the Ace in Support of Autism Moves lottery operates under strict regulations and is licensed by the Alcohol and Gaming Commission of Ontario (AGCO), ensuring all procedures are fair and transparent.

Claiming Your Prize

How will I receive my prize?

All prizes are paid by electronic funds transfer.

How long do I have to claim my prize?

Winners have six months from the date of the draw to claim their prize.

What do I need to provide to claim my prize?

When a winning ticket is presented, the winner must:

Show 1 piece of government-issued ID proving their age to be over 18
Complete an OSEG Foundation Catch the Ace Prize Claim Form
Complete an Electronic Funds Payment Form

Ticket Subscriptions

What are ticket subscriptions?

When you purchase your tickets, you have the option to subscribe for automatic purchases for future weekly draws. This ensures you never miss a draw!

How do subscriptions work?

To subscribe to purchase tickets, proceed through the checkout process. Before you provide payment details, you will be given the option to subscribe to future raffles. Select the price point you wish to subscribe to, the quantity you wish to purchase each draw, and continue to purchase your tickets. You will be subscribed for future draws using the payment method selected for your purchase.

When do my subscription purchases begin?

Your subscription purchases will begin with the next raffle after you subscribe.

How do subscriptions work for envelope selection?

You will be assigned the initial envelope you selected during your first purchase for the duration of the subscription. If your envelope is selected during the draw process (but doesn't contain the Ace of Spades), you are automatically assigned the next highest envelope number remaining and sent an email with the new envelope selection. This information will be included in the shipping confirmation email you receive with your raffle numbers.

What if I want to pick a different envelope number?

If you'd like to select a different envelope number, you can cancel your subscription using the 'Manage Subscription' page and then re-purchase with the envelope you would like.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. Simply go into your account and unsubscribe. You can access or create your account at any time on the website by clicking on the 'Manage Subscription' link at the top of the web page.

You can also unsubscribe by sending us an email containing the receipt of your ticket purchases. Make sure you send it from the email address you used to subscribe.

What happens if my credit card is declined?

If your credit card is declined, your raffle ticket purchase will not be processed, and you will be automatically unsubscribed from your raffle subscription. To re-subscribe, you will need to go through the subscription process once again and provide your updated credit card details.

When will my credit card be charged?

Your credit card on file will only be charged when the weekly raffle opens. You will be charged once on the day that the draw opens. Should you wish to purchase additional tickets, you can do so through the checkout process and make another purchase.

Do I need an account for subscriptions?

An account is required for subscription management (i.e. cancelling subscription). The account is created after the subscription is created; you do not need to create an account to initiate the subscription.

Email and Contact

What if I purchased my tickets, but I haven't received them at my email address?

Please check your junk mail or spam folders in your email account. If the email is there, select "not junk mail/spam" and for future ticket purchases, these should go directly into your main inbox.

Often simple spelling errors can easily occur when typing in details during the check-out process. You are responsible for entering your contact information accurately. If you have not received your tickets within 24 hours, please contact 50-50@oseg.ca to retrieve your information and send it to the correct address.

Eligibility and Rules

Who is not eligible to participate?

The following individuals are not eligible to participate:

Employees of the OSEG Foundation
Persons under the age of 18

Where can I find the complete Rules of Play?

The complete Rules of Play are available on the Catch the Ace in Support of Autism Moves website: https://www.autismmovescatchtheace.com/pages/rules-of-play

Support

For problem gambling support:

Connex Ontario: 1-866-531-2600
www.connexontario.ca

Buy your tickets today at www.autismmovescatchtheace.com. Every ticket keeps these kids in the game.